Russelectric Announces Jeff Phelan as New Director of Field Service
Industry veteran brings expertise to help grow company’s service organization
Hingham, MA – Russelectric, A Siemens Business, announces Jeff Phelan as the new Director of Field Service. Jeff brings over 30 years of experience leading service businesses that support some of the most critical applications in the electrical industry. He also worked for a Rep in Russelectric’s electrical space which provided additional insight for supporting our critical customers.
For the last 18 years, Jeff led Siemens electrical services for utility, industrial and commercial infrastructure and aftermarket life cycle support. In his new role, Jeff will draw on this extensive experience to guide the dedicated and talented service groups that support mission critical facilities across Russelectric’s served markets. Jeff’s background will also bring to our clients’ installed base more service options and greater facility support programs encompassing best practices from Russelectric and Siemens.
“I’m excited to see what Jeff and the Field Service team will build together. We have new systems coming online to help us plan and make us more efficient serving our customers. We know our customers continue to demand more complex solutions and just-in-time availability of our team. Therefore, training, appropriate staffing and planning of service work will be crucial to keep up with these market demands” said Jason Martin, Head of Russelectric, A Siemens Business. “I’m confident that Jeff and the team will help us maintain and grow Russelectric’s Field Service organization reputation as the best in the business.”
Founded in 1955, Russelectric®, A Siemens Business, provides high-integrity power control solutions for mission critical applications in the healthcare, information technology, telecommunication, water treatment, and renewable energy markets. The company maintains vertically integrated manufacturing facilities in Massachusetts and Oklahoma, where it designs and builds a full line of automatic transfer switches, switchgear, and controls. Russelectric products carry the longest and most comprehensive warranty in the industry and are backed by a team of expert factory-direct field service engineers. To learn more about Russelectric products and the company’s commitment to customer satisfaction, visit www.russelectric.com, call (781) 749-6000, or email [email protected].
About Siemens Corporation
Siemens Corporation is a U.S. subsidiary of Siemens AG, a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 170 years. Active around the world, the company focuses on intelligent infrastructure for buildings and distributed energy systems and on automation and digitalization in the process and manufacturing industries. Siemens brings together the digital and physical worlds to benefit customers and society. Through Mobility, a leading supplier of intelligent mobility solutions for rail and road transport, Siemens is helping to shape the world market for passenger and freight services. Via its majority stake in the publicly listed company Siemens Healthineers, Siemens is also a world-leading supplier of medical technology and digital health services. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power that has been listed on the stock exchange since September 28, 2020. In fiscal 2020, Siemens Group USA generated revenue of $17 billion and employs approximately 40,000 people serving customers in all 50 states and Puerto Rico.