Smart Customer Mobile Receives Top Honors for Innovation
IRVINE, Calif., Nov. 24, 2015—Smart Customer Mobile (SCM)—the award-winning, single integrated digital solution from Smart Utility Systems (SUS) enabling utility companies to establish superior customer engagement—continues to garner accolades and honors with its most recent “Energy Industry Innovator of the Year” Gold Award presented during the 6th annual Golden Bridge Awards dinner in San Francisco on Monday, November 16, 2015.
The Golden Bridge Awards recognize achievements in a wide array of categories including organizational performance, products and services, innovations, and executives and management teams. The prestigious industry and peer-recognition program honors the world’s best public and private organizations and the people behind them in North America, Europe, Middle East, Africa, Asia-Pacific and Latin America.
“It’s very gratifying to be the recipient of this coveted award at a time when sustainable solutions for the greater good are of paramount importance,” says Smart Utility Systems chairman and CEO Deepak Garg, whose company is renowned as a leading provider of cloud-based solutions focused on customer engagement and operational efficiency through mobile and analytics technologies. “To have confirmation and a high level of confidence come from such esteemed and respected peers and industry experts is truly an honor.”
Launched in 2011, SCM enables utility companies to establish real-time, state-of-the-art communication pathways with customers. Through intuitive and customized tools and 12 easy-to-configure modules, SCM simplifies processes for electric, water and gas utilities—supporting both Smart Grid and non-Smart Grid initiatives—with a single, integrated web-based platform that is accessible anytime, anywhere, from tablets, smart phones and desktop computers. With the #1 customer engagement tool designed to provide a 360-degree view, utility companies can reduce customer care and call center costs, manage peak load times, quickly respond to service requests and predict energy consumption patterns in order to drive profitability—all while providing a superior customer experience.
In addition to the Golden Bridge Award, in the past year alone SCM has been awarded top honors such as Smart Grid 2015 Product of the Year Award, Mobility Tech Zone 2015 Mobile Power Excellence Award and most recently the “Most Innovative” award in the Best in Show category at the 2015 Fierce Innovation Awards: Energy Edition.
“It’s one thing to know you have an outstanding product and solution that can benefit millions,” adds Garg. “But when praise and recognition comes from outside of the organization it is a true testament to our dedication to energy sustainability and water conservation, as well as our commitment and determination to lead the way toward a sustainable future.”
To learn more about Smart Utility Systems and Smart Customer Mobile, visit www.smartusys.com.
ABOUT SMART CUSTOMER MOBILE: Smart Customer Mobile (SCM®) from Smart Utility Systems (SUS)—a leading provider of cloud-based solutions focused on customer engagement and operational efficiency through mobile and analytics technologies—is an award-winning, single integrated platform that enables utility companies to establish real-time, two-way communication with customers. Providing easy web-based access anytime, anywhere from devices including tablets, smart phones and desktop computers, SCM increases customer satisfaction and utility profitability, offering convenience and control with cutting-edge analytics and user-friendly modules to simplify processes and drive efficiency. A certified integrator with dozens of utility Customer Information Systems (CIS), SCM is the leading customer mobile and portal platform providing true value to utilities and energy companies for their present and future smart grid investments while contributing to a healthier, happier planet. For more information, visit www.smartusys.com.
ABOUT SMART UTILITY SYSTEMS: Smart Utility Systems (SUS) is the leading provider of cloud-based Software-as-a-Service (SaaS) solutions for customer engagement, workforce mobility, and big data intelligence and analytics to the energy, water and gas utility sectors. Rapid deployment solutions integrate seamlessly to reduce costs and complexity, enabling clients to reduce operational and IT costs. SUS is headquartered in Irvine, California. For more information, please visit www.smartusys.com or call (909) 217-3344 or connect onLinkedIn or Twitter.