/ Corporate / MapQuest Becomes First Nav App to Provide On-demand Roadside Assistance

MapQuest Becomes First Nav App to Provide On-demand Roadside Assistance

Matt Ball on November 12, 2014 - in Corporate, Roads, Transportation

Millions of people think a roadside assistance membership is a necessary annual expense. But what happens to your hard-earned money if you don’t need a tow?  With its national integration of Urgent.ly‘s on-demand roadside assistance, MapQuest becomes the first navigation app to provide free access to these help services so you only pay as you need it.

MapQuest users across the U.S. can now seamlessly connect with emergency roadside help through our free mobile apps.  It’s the first time people in need of tow, tire change, fuel delivery, jump start or lock out services can contact nearby and available roadside help throughUrgent.ly’s on-demand platform and extensive, nationwide roadside assistance network without the inconveniences and inefficiencies of traditional memberships or clubs.

The nationwide, exclusive Urgent.ly integration also gives drivers the ability to locate, track and communicate with nearby roadside assistance vehicles, as well as pay for services needed – all without leaving the MapQuest app.

How It Works

Urgent.ly offers flat-rate pricing and only charges drivers for services they actually use.  Drivers who find themselves in need of roadside help need only:

  • Open MapQuest’s free navigation app (available in iTunes,PLAY or the Amazon App Store)
  • Tap the “Roadside Assistance” item in the MapQuest menu bar
  • Seamlessly connect to Urgent.ly through a unique HTML5 experience that does not require a separate app download

After receiving vehicle information and a description of the problem, Urgent.ly locks in on your location and connects you to a nearby service provider – all within the MapQuest integration.  You can track the service provider’s progress on a map, along with its estimated time of arrival, and you are charged via credit card only after the service is completed to your satisfaction.

If you haven’t heard of it, Urgent.ly is the new, trusted source for roadside assistance. A unique part of the growing on-demand mobile economy, Urgent.ly provides a timely, safe and cost-effective roadside assistance experience without a subscription or membership. It offers two-tap, transparent service; clear, flat-rate pricing; and cashless, reliable help for motorists in need of a tow, tire change, fuel delivery, jump start or lock-out service.

As you gear up for holiday travel and the winter season, I hope you consider using the MapQuest app for all your navigating needs.  And though the best scenario is that you arrive at your destination without any troubles, we know the Urgent.ly features will serve you well if the need arises.

Download the MapQuest app or update to the latest version today!

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